Locally Owned • Serving Maryland Since 1966 • Insured
Home/Cancellation Policy
Rental Policies
Effective Date: October 5, 2026
This policy explains what happens if you need to cancel, reschedule, or change a rental reservation with Chesapeake Rent All.
A reservation is confirmed only after Chesapeake Rent All approves the order and the required rental agreement and required payment are completed.
Cancellation timing, eligibility for any future-rental credit, and the treatment of payments already made depend on the applicable rental agreement and reservation details.
Review our Rental Terms for additional information about reservations, payments, rental responsibilities, and related policies.
To change your event date, location, equipment, or delivery arrangements, contact Chesapeake Rent All as early as possible.
Changes depend on equipment availability, scheduling, and the terms of your reservation.
Additional charges may apply if the requested change affects delivery, equipment, setup, or installation requirements.
Severe or unsafe weather may affect outdoor events, tent installation, or equipment use.
If weather may affect your event, contact Chesapeake Rent All as soon as possible to discuss available options.
Weather-related cancellations, rescheduling, credits, refunds, or other outcomes are governed by the applicable reservation terms and Chesapeake Rent All’s Severe Weather Policy.
In rare situations, Chesapeake Rent All may need to cancel or reschedule a reservation because of unsafe conditions, equipment problems, severe weather, or another circumstance beyond its control.
If this occurs, Chesapeake Rent All will contact you as soon as possible to discuss available options.
If you need to cancel, reschedule, or change an upcoming reservation, please contact Chesapeake Rent All.